Frequently asked questions
Are your products made from real leather?
Yes,all our products are made from high-quality genuine leather.
Are your items handmade?
Yes,each piece is handcrafted by skilled leather artisans.
Do you offer custom or made-to-measure orders?
Yes,we offer custom-made orders. Please contact us before ordering
What is your processing time?
Orders are processed within 3–7 business days. Custom orders may take longer.
Do you ship internationally?
Yes,we ship worldwide.
Are customs or import taxes included?
No, customs and import taxes are the buyer’s responsibility.
Can I return my order?
Yes,returns are accepted within 14 days for unused items. Custom orders are non-returnable
How do I choose the right size?
Please check our size guide carefully or contact us for help.
What if my item arrives damaged or incorrect?
Contact us within 48 hours with photos for assistance.
Will the leather change over time?
Yes,genuine leather may soften and develop a natural patina with wear, enhancing its character
How can I contact you?
Phone : 0343 2317169
Email : scorpionhideco@gmail.com