Refund policy

Return & Exchange Policy – ScorpionHideCo
Thank you for shopping with ScorpionHideCo. We take pride in delivering premium leather products and
ensuring customer satisfaction. Please review our return and exchange policy below.
Returns
If you are not completely satisfied with your purchase, you may request a return under the following conditions:
Returns are accepted within 14 days of delivery.
Products must be unused, unworn, and in original condition, including tags and packaging.
Proof of purchase or order confirmation is required.
Custom-made or personalized items are not eligible for return unless damaged or defective.
Exchanges
Need a different size or replacement? We’re happy to help.
Exchange requests must be made within 14 days of receiving your order.
Items must be in original unused condition with tags attached.
Exchanges depend on stock availability.
How to Request a Return or Exchange
To start the process:
1. Email us at Scorpionhideco@gmail.com with your order number and reason.
2. Our support team will provide return instructions.
3. Securely pack the item with original packaging and accessories.
4. Ship the parcel to the address provided by our support team.

Refund Process
Once your returned item is received and inspected:
Approved refunds will be issued to the original payment method.
Processing time is usually 3–7 business days, depending on your payment provider.
Shipping Responsibility
Return and exchange shipping costs are the customer’s responsibility .
Original shipping fees are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
Contact us within 48 hours of delivery.
Provide clear photos for verification.
We will arrange a replacement or refund at no extra cost.
Contact Information
For any questions or assistance, contact us at:
Scorpionhideco@gmail.com